Terms and Conditions
1. Introduction
Welcome to BetMatch Casino, an online gaming and sportsbook platform operated by Edenlix Limited, under the licensing and supervision of the Kahnawake Gaming Commission. These Terms and Conditions (“Terms” or “T&C”) govern your use of the BetMatch website, mobile applications, and any related services available to players in the Netherlands. By registering an account, placing bets, or accessing our games, you acknowledge that you have read, understood, and agreed to these Terms in full.
If you do not accept any provision of these Terms, you must discontinue use of the Platform immediately. These Terms form a legally binding agreement between you (“the Player”) and BetMatch Casino (“the Provider”). BetMatch reserves the right to modify these Terms to comply with Dutch gambling regulations, European Union law, and operational updates. The latest version will always be available on our website. Continued use of the Platform implies your acceptance of any changes.
1.1 Purpose
These Terms describe the rights and responsibilities of both the player and BetMatch Casino, defining how users from the Netherlands can access games, make payments, and participate in promotional activities on the Platform.
1.2 Binding Agreement
By creating an account or using the Platform, the player agrees to these Terms in their entirety. Updates published on the website take immediate effect, and continued access signifies acceptance.
1.3 Provider Information
BetMatch Casino is operated by Edenlix Limited, a company licensed by the Kahnawake Gaming Commission, offering online casino and sportsbook products within the framework of EU and Dutch compliance standards.
2. Eligibility and Legal Requirements
To use BetMatch Casino, you must be at least 18 years old or of legal gambling age under Dutch law, whichever is higher. Participation is strictly prohibited for individuals residing in countries where online gambling is illegal, including but not limited to the United Kingdom, United States, France, Germany, and Spain.
Players from the Netherlands may use the Platform only if they meet all legal eligibility requirements set by the Kansspelautoriteit (KSA). By registering, you confirm that all provided information is accurate, that you act on your own behalf, and that you comply with applicable Dutch and EU laws. Any false declaration, underage registration, or use of the service from restricted territories may result in account suspension, closure, or permanent ban.
2.1 Age Requirement
You must be 18 years or older to participate in any gaming or betting activity at BetMatch Casino. Age verification procedures are mandatory for all registered players from the Netherlands.
2.2 Restricted Countries
Access is not permitted from jurisdictions where online gambling is prohibited. Players using VPNs or false information to bypass regional restrictions may have accounts permanently terminated.
2.3 Player Responsibility
Each player is responsible for ensuring compliance with local tax and reporting obligations related to winnings. BetMatch Casino bears no responsibility for tax liabilities arising from individual play.
3. Account Registration and BetMatch Login
To access real-money games or betting services, players from the Netherlands must register a verified account on BetMatch Casino. During registration, you must provide complete and accurate personal details including your full name, date of birth, address, and valid contact information. Account verification follows KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures as required under EU and Dutch regulations.
You are responsible for safeguarding your BetMatch login credentials and ensuring they remain confidential. All activity performed under your login is deemed your own. If unauthorized access is suspected, you must immediately notify customer support. BetMatch Casino reserves the right to request identity confirmation through a government-issued ID, proof of address, or payment verification document.
Only one account per individual is permitted. Multiple, shared, or fraudulent accounts are strictly forbidden. Any attempt to open duplicate accounts may result in the closure of all related profiles and forfeiture of funds.
3.1 Account Creation
Players must provide accurate identity information that matches official documentation. Any discrepancies may trigger account suspension pending verification.
3.2 Security
Players agree to maintain strong, unique passwords and to refrain from sharing login details with others. BetMatch is not liable for losses resulting from negligence in account security.
3.3 Verification (KYC)
Before any withdrawal or large transaction, BetMatch will perform verification checks consistent with Dutch AML laws and EU regulations. Failure to comply may delay or block access to funds.
4. Deposits and Withdrawals
BetMatch Casino provides secure and transparent payment processing for players from the Netherlands, supporting trusted methods such as Visa, MasterCard, Trustly, PayPal, Bitcoin, and Tether. All financial operations are conducted in compliance with EU Anti-Money Laundering (AML) and Dutch Financial Supervision Act (Wft) requirements.
To deposit funds, visit the “Cashier” section of your account. The minimum deposit is €10, unless otherwise specified. Deposits must be made using payment methods registered in your own name; third-party transactions are strictly prohibited. All deposits are processed instantly through encrypted connections to ensure maximum safety.
Withdrawals can only be made to the same payment method used for the deposit. BetMatch Casino reserves the right to perform identity and ownership verification before approving a withdrawal request. The minimum withdrawal amount is €50, and processing times vary depending on the provider but generally do not exceed five business days.
BetMatch may impose transaction limits or fees depending on your payment service. The casino does not process withdrawals to unauthorized or third-party accounts and retains the right to withhold payouts in cases of suspected fraud, AML violations, or regulatory non-compliance.
All transactions are monitored and recorded under Dutch and EU financial compliance frameworks. You are responsible for ensuring that your bank or payment provider allows gambling-related transactions under Dutch law.
5. Bonuses and Promotions
All promotional offers at BetMatch Casino — including welcome bonuses, cashback programs, free spins, and loyalty rewards — are available to players in the Netherlands under specific terms and conditions.
The standard welcome offer may include a 100% match bonus up to €500 and 100 free spins on selected slot games. Bonus availability and structure can vary by region and may be updated periodically in compliance with Dutch advertising and gambling regulations.
To claim a promotion, players must follow the instructions outlined in the Promotions section of the website. Each offer is subject to wagering requirements, which must be met before withdrawal of bonus-related winnings. Unless stated otherwise, only one bonus may be active per account at a time.
BetMatch strictly prohibits bonus misuse, multiple account registration, and any attempts to manipulate promotional terms. Such actions may result in the cancellation of bonuses, confiscation of winnings, or account suspension.
All promotional campaigns are operated transparently and in accordance with Dutch gambling advertising codes. Players are encouraged to read each bonus’s specific terms before activation. BetMatch reserves the right to amend or withdraw promotions at any time for legal, technical, or operational reasons.
6. Responsible Gambling
BetMatch Casino is committed to promoting responsible gaming and protecting players in the Netherlands from gambling-related harm. The casino provides a variety of tools and resources to help players control their spending and gaming activity.
Players can set deposit limits, loss limits, session time reminders, and cool-off periods directly in their account settings. These tools are designed in accordance with Kansspelautoriteit (KSA) guidelines on safe and responsible gambling.
If you feel that your gambling is becoming problematic, you can request temporary or permanent self-exclusion by contacting customer support. All self-exclusion requests are processed within 24 hours, and access to your account will be restricted for the duration of the chosen period.
BetMatch also provides links and contact information for independent Dutch and EU organizations that offer professional help, such as Loket Kansspel, AGOG Nederland, and GamCare International.
By using our services, you acknowledge that gambling carries financial risk and should always be treated as entertainment, not a source of income. BetMatch Casino does not take responsibility for losses resulting from irresponsible or excessive gambling behavior.
Our Responsible Gambling policy aligns with Dutch law and the Remote Gambling Act (Wet Kansspelen op afstand) to ensure the protection of all registered users.
7. Fair Play and Anti-Fraud Policy
7.1 Commitment to Fair Gaming
BetMatch Casino is committed to maintaining a fair and transparent gaming environment for all players in the Netherlands. All outcomes are generated by certified Random Number Generator (RNG) technology that ensures complete impartiality. The platform operates under the supervision of the Kahnawake Gaming Commission and follows technical and ethical standards consistent with those enforced by the Dutch Kansspelautoriteit (KSA).
7.2 Prohibited Conduct
Any form of cheating, manipulation, or fraudulent activity is strictly prohibited. This includes using automated software, colluding with other players, attempting chargebacks, opening multiple accounts, or influencing game outcomes. Such actions violate fair play rules and may lead to account suspension, loss of funds, and permanent exclusion from the platform.
7.3 Monitoring and Enforcement
BetMatch Casino continuously monitors gameplay and transactions using advanced security systems to detect and prevent fraudulent activity. In the event of suspicious behavior, the platform reserves the right to investigate, temporarily freeze funds, and take appropriate actions to protect its integrity and players. The provider’s decisions in confirmed cases of fraud or misconduct are final.
7.4 Player Cooperation
Players agree to fully cooperate with any investigation regarding irregular activity or verification requests. Refusal to provide necessary information may result in account restrictions or closure to comply with applicable regulations.
8. Privacy and Data Protection
8.1 Legal Framework
BetMatch Casino processes all personal data in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws. Personal information is collected and used solely for legitimate purposes, including account verification, payment processing, responsible gaming enforcement, and legal compliance.
8.2 Data Collection
Information gathered during registration and account use includes identification details, financial records, and communication history. Technical data such as IP addresses, device identifiers, and browser information may also be collected for security and operational reasons. Only data strictly necessary for these functions is processed.
8.3 Security of Personal Data
The platform employs advanced encryption and firewall technologies to protect user data against unauthorized access or disclosure. All personal data is stored securely and accessed only by trained personnel authorized for specific operational purposes. Continuous audits ensure compliance with EU and Dutch privacy regulations.
8.4 Player Rights
Players have the right to access, correct, or delete their personal data, as well as to restrict processing in certain cases. Requests related to data rights are handled transparently and in line with applicable GDPR procedures.
9. Cookies and Tracking Technologies
9.1 Purpose of Cookies
BetMatch Casino uses cookies and similar tracking technologies to ensure the website operates effectively, improve user experience, and enhance performance. Cookies help remember preferences, enable secure logins, and support responsible gaming features.
9.2 Types of Cookies Used
Essential cookies are required for basic website functionality. Analytical cookies help us understand site performance and user behavior. Marketing cookies are used only with prior consent to personalize offers and promotions.
9.3 Cookie Management
Players can manage or disable cookies at any time through their browser settings or by using the consent options provided on the platform. Disabling certain cookies may affect functionality or limit access to specific services.
9.4 Data Protection through Cookies
Data collected via cookies is processed in compliance with GDPR standards and is never shared or sold to unauthorized third parties. Cookies are retained for the minimum period necessary to achieve their purpose, after which they are deleted or anonymized.
10. Use of the Website
The BetMatch Casino website is provided solely for personal entertainment and lawful use. Players agree not to use the platform for any illegal, fraudulent, or commercial activities, including money laundering, manipulation of results, or unauthorized access to system data. All intellectual property, including trademarks, logos, software, and game content, remains the exclusive property of BetMatch Casino and its licensors. Unauthorized use, reproduction, or modification of any part of the website is prohibited. Players must not attempt to disrupt, alter, or reverse-engineer any system functionality. Any such actions will result in account termination and may lead to legal proceedings in accordance with Dutch and international law. The platform reserves the right to restrict access or close accounts if it detects activity inconsistent with fair and lawful use.
11. Depositing and Withdrawal Limits
BetMatch Casino maintains transparent policies regarding deposits and withdrawals for players in the Netherlands. The minimum deposit is set at €10, and the minimum withdrawal amount is €50, unless otherwise stated. There are no maximum limits on deposits, but payment service providers may impose their own restrictions. Withdrawal requests exceeding €5,000 may require additional verification or may be processed in instalments for security and compliance reasons. All transactions are conducted in the currency chosen during registration. Currency conversion rates and related fees depend on the financial institution or payment provider and are outside the control of BetMatch Casino. The platform reserves the right to delay or refuse transactions if required by anti-money laundering procedures or regulatory compliance checks. All payments are monitored in accordance with Dutch and EU financial integrity standards.
12. Intellectual Property Rights
All materials displayed on the BetMatch Casino platform, including text, graphics, logos, images, videos, software, and audio content, are protected by copyright and intellectual property laws. These materials are the exclusive property of Edenlix Limited or its licensed partners. Players are granted a limited, non-exclusive right to access and use the platform for personal entertainment purposes only. Any unauthorized copying, distribution, modification, or use of BetMatch content for commercial or unlawful purposes is strictly prohibited. Players must not remove or alter any copyright or trademark notices contained on the website. Violations of intellectual property rights may result in immediate account termination and potential civil or criminal liability under applicable Dutch and international law. All rights not expressly granted in these Terms remain fully reserved by BetMatch Casino.
13. Limitation of Liability
BetMatch Casino operates with the highest standards of security and fairness; however, participation in online gambling is at the player’s own risk. The platform is not liable for indirect, incidental, or consequential losses, including but not limited to loss of profits, data, or business opportunities arising from the use of the website or any associated services. BetMatch Casino does not guarantee that its website, games, or payment systems will function without interruption or error at all times. In the event of technical issues, server malfunctions, or system disruptions, BetMatch may suspend or void affected bets or game results at its discretion. The total liability of BetMatch Casino for any claim shall not exceed the amount of deposits made by the player within the three months preceding the claim, or €2,000, whichever is lower. Players acknowledge that all participation in gaming activities is voluntary and that they assume full responsibility for any outcomes resulting from their actions on the platform.
14. Complaints and Dispute Resolution
BetMatch Casino aims to provide a transparent and fair experience for all players in the Netherlands. If a player wishes to file a complaint, it must be submitted promptly to the support team through the official communication channels. Complaints should include all relevant details to allow a thorough investigation. The provider will make every reasonable effort to resolve issues internally in a fair and timely manner. If a player is not satisfied with the outcome of an internal review, the matter may be referred to an independent mediator recognized by the Kahnawake Gaming Commission or other competent authority, depending on the nature of the dispute. BetMatch Casino reserves the right to consider server logs and transaction records as final and conclusive evidence in the resolution of disputes. All complaints must be submitted within six months of the incident. Repeated, frivolous, or abusive claims may result in restrictions on future communications.
15. Governing Law
These Terms and Conditions are governed by the laws applicable to the gaming license held by BetMatch Casino and interpreted in accordance with international standards recognized by the European Union. Players from the Netherlands agree that any disputes arising from the use of the platform or these Terms will be subject to the exclusive jurisdiction of competent courts determined by the licensing authority. If any provision of these Terms is found to be invalid or unenforceable, such provision will be modified or removed to the minimum extent necessary, without affecting the validity of the remaining clauses. Failure by BetMatch Casino to enforce any right or provision within these Terms shall not constitute a waiver of such right in future instances. These Terms represent the full and binding agreement between the player and BetMatch Casino, superseding any prior agreements or understandings, whether written or verbal.
16. Amendments
BetMatch Casino reserves the right to modify, update, or replace any section of these Terms and Conditions at its discretion. Amendments may be introduced to reflect changes in legal requirements, regulatory guidance, or operational improvements. Updated versions of the Terms will be made available on the official website and take immediate effect upon publication. It is the player’s responsibility to review the Terms periodically to remain informed of any changes. Continued use of the website after updates signifies acceptance of the revised Terms. Players who do not agree with the modified version are required to cease using the platform and close their accounts. Previous versions of the Terms are automatically superseded by the most recent publication.
17. Contact Information
Players may contact BetMatch Casino for any questions or concerns related to these Terms and Conditions through the customer support section available on the website. The support team is available 24/7 to assist with account management, responsible gaming, technical issues, or general inquiries. All communications are handled professionally and confidentially in accordance with Dutch and EU data protection standards. Players are encouraged to provide accurate and detailed information to ensure an efficient response and resolution of their queries.